Learning where work happens: TAOM Training

Published on November 14, 2026 · by TAOMAI
Cover image “Learning where work happens”: process in the Viewer, learning video, course with model and certification.
Cover image “Learning where work happens”: process in the Viewer, learning video, course with model and certification.

New employees usually learn processes from a colleague – not from the system. That is human, but it depends on who happens to have time, and it is lost when the colleague leaves.

Who it’s forNew employees, key users, training managers and everyone who works with TAOM.
WhatTAOM Training at training.taom.ai: course catalogue, short learning videos, courses with materials and certification.
HowPublic videos without signing in, courses with a TAOM account – and in the Viewer, the matching learning video right at the process.
WhyKnowledge that is only passed on by word of mouth leaves with the people. Learning should take place where the work happens.

Learning in the flow of work

Josh Bersin coined the term “Learning in the Flow of Work” for this: learning should take place where the work happens, in small units and when you need it. The Future of Jobs Report 2025 names training as employers’ most important measure – 77 per cent are planning it.

How TAOM Training is structured

The catalogue currently contains 42 courses on eight topics: Editor, Viewer, testing and quality, data protection and security, changes and impact, reporting and mining, collaboration, and platform and support (as of November 2026).

Why we build training ourselves

TAOM changes how processes are described, checked and passed on. A tool that nobody can use confidently stays unused – and a method that only a few understand remains their method. That is why the learning videos are part of the product and not a separate training offer.

The learning video at the process

The Viewer shows the learning video at the matching process. Anyone looking up a process finds the explanation where they need it – not in a learning portal they first have to find.

Process in the ViewerLook up your own process.
Learning videoOne minute, right at the process.
Course with modelGo deeper with materials and BPMN.
CertificationProve your skills.

In short

Learning belongs at the process: short videos, public courses and the learning video right at the process in the Viewer. That way knowledge stays in the company, even when people change.

About TAOM: TAOM is the method and platform of Traniva AG (Switzerland) for people, processes and AI working together – with Process Studio Editor and Viewer, TAOM Training and Support. Our principle: AI supports, responsibility stays with people.

Read more: TAOM Training course catalogue · TAOM certification · Josh Bersin: Learning in the Flow of Work

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