In many organisations, a few specialists model the processes and the rest of the organisation sees a PDF of them – if at all. That was our reason for building the Process Studio Viewer.
Knowledge that doesn’t arrive
After go-live, the documentation often stays at the level of the concept. Process tools are paid for, but only a handful of people use them. And anyone who notices in day-to-day work that a process is no longer right doesn’t know whom to tell.
What the Viewer does differently
- Process knowledge for everyone: every authorised person finds their process, their role and the valid version – without an Editor licence.
- Manuals right at the process: instructions with screenshots from the passed test run, exactly at the step concerned.
- Improvements from the business: anyone who notices an error or a gap reports it at the step. Process ownership sees it immediately.
Not a one-way street
9,000 employees become 9,000 potential sources of ideas. This is how a report runs through TAOM:
GPO stands for Global Process Owner: the person who is functionally responsible for a process. The Editor remains the place for modelling and governance. The Viewer brings the results into the organisation – and turns feedback from practice into the starting point for targeted improvements.
Who needs which licence
Not all employees need an Editor licence. For reading, a seat in the Viewer per named person is enough. In the example of an industrial company with around 9,000 employees, 50 people model with Webuser Pro, 20 steer projects with Webuser, 30 test with the Testing & verification add-on licence – and everyone else reads in the Viewer. The example is illustrative; each company decides on numbers and tiers itself.
What someone sees in the Viewer follows their role from the project organisation and the classification of the content: public, internal, confidential or strictly confidential. Manuals and screenshots are displayed but not downloaded.
In short
A few model, everyone benefits: the Viewer shows the valid version with manual and tests at the step and brings improvements from practice straight to process ownership.
About TAOM: TAOM is the method and platform of Traniva AG (Switzerland) for people, processes and AI working together – with Process Studio Editor and Viewer, TAOM Training and Support. Our principle: AI supports, responsibility stays with people.
Read more: Process Studio Viewer – features · Open demo models · Learning video: Process Studio Viewer
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