Home / Responsibility & Project Organisation

Responsibility & Project Organisation

Organisation & responsibility

ProjektorganisationResponsibilityGovernance

Project organisation that does more than show who belongs.

TAOM makes project responsibility executable: structures, people and RACI assignments are maintained in one place, confirmed personally, kept with their history, and connected to processes, epics, tasks, tests and documentation.

Living organisation model● in sync
Programme leadPL · accountable

confirmedactive
PMOSteering · reporting · quality
BAS · basis and technologyStream Lead: A. Keller

RACIElaboration
INT · integrationStream Lead: M. Weber

3 processes8 tasks
TST · testingTest Lead: J. Meier

SITUAT

Organisation objectBAS
ElaborationQualityRACIHistory

BAS · basis and technology

Creates the technical conditions for running the programme, checks infrastructure and system compatibility, and provides the system configuration for the work that follows.

Quality view

Checks completeness, plausibility, version and status. Open defects must be assessed and documented – approval only once defects are resolved and the evidence is complete.

Linked to

SAPFioriIW21
Process P2PEpic BAS-01Test SIT-08

PM, PMO, streams, key users, experts, partners and AI agents are not merely depicted. TAOM connects them to processes, requirements, decisions, tests, Jira and Confluence – as part of the digital twin.

TAOM connects processes, organisation, knowledge, requirements, delivery and AI agents in one shared digital twin. Process Studio, Confluence, Jira, the org chart and the responsibility matrix are not separate worlds – they are synchronised views of the same context.

Structure

A typical programme organisation – modelled in full

Not an extract, not a sample tree. This is the structure an SAP or transformation programme actually has – and TAOM represents it with every level, person and responsibility.

Steering
Steering Committee · Program Sponsor · Program and Project Management
Decides on scope, budget and direction.
Support to the programme
PMO · enterprise and solution architecture
Serves the whole, not a single stream.
Business & Process Streams
Order-to-Cash · Procure-to-Pay · Plan-to-Produce · Record-to-Report · Warehouse & Logistics · Quality
One lead per stream, plus process and business responsibility.
Technology Streams
SAP Solution · Integration · Data & Migration · Development and Extensions · Security & Authorizations
Across all processes.
Cross-functional Streams
Testing · Change & Training · Cutover · Deployment · Governance and Compliance
Accompany the programme through every phase.
At the workplace
Key User · SMEs · Process Experts
The people who test, train and later work with it.

And across every level the question no org chart answers – who actually belongs to the company?

Internal Customer Implementation partner Freelancer AI agent

The difference

Not an org chart. An executable responsibility model.

Classic org chartWho reports to whom? A slide showing where things stood six months ago.
TAOM organisation modelWho is responsible for what, what may they decide, what are they working on – and what happens when something changes?

An org chart tool knows: Anna Keller is Global Process Owner. That is one line in a list. TAOM also knows what that line means day to day:

  • is GPO order-to-cash and is accountable for the process PROC-001
  • decides on the requirement REQ-042
  • is consulted on stream decisions – on global template decisions she decides herself
  • approves deviations from the template
  • is the acceptance point for TEST-018
  • has a named deputy
  • is connected to Jira and Confluence
  • works together with a TAOM agent
  • is addressed automatically when an object escalates
That is the difference between a depiction and a model: An org chart shows responsibility. A responsibility model acts.

The path

From the blank page to running governance

An org chart tool ends at the picture. Here the picture is step ten of thirteen – the structure comes before it, and what it sets in motion comes after.

Build

1

Create the projectThe frame everything else will hang on.
2

Define the organisation modelLevels, streams, teams, roles – the structure of the programme.
3

Assign peopleWho works where – internal, partner, freelance or agent.
4

Set responsibilityRACI per unit: who decides, executes, is consulted, is informed.

Make it binding

5

Personal confirmationThe named person receives an e-mail and confirms it themselves: “I am responsible for this area.” An information role can only be objected to, not confirmed.
6

NachweisWho, what, since when, confirmed when, replaced by whom. In regulated environments this is the auditor’s question.

Ausarbeiten

7

Agent creates the elaborationTasks, scope, systems, outputs and quality requirements per unit – based on established methods such as SAP Activate or PMI.
8

Business reviewA proposal is a proposal. What the customer changes is what applies.
9

Change procedureEvery change stays traceable – who made it and what applied before.

Let it act

10

Org chart emergesLevels, connections, people and roles are computed, not drawn.
11

TransferConfluence, customer website, target system – one source, several places.
12

Operational linkingProcess steps, epics, tasks, tests: a query finds the responsible person without anyone looking it up.
13

Ongoing governanceUnfilled roles, responsibility outside the company, units without an accountable – visible for as long as they are.
Every tool knows steps 1 to 4. The difference begins at 5 – and does not end at 10.

Large organisations: from Excel, not typed in

Nobody types in four hundred units. The template carries your project keys as a fixed list, a guide and check columns that show mistakes while you fill in – duplicate keys, unknown nodes, a second A on the same node.

Uploading takes two steps: the dry run shows what would happen – new, changed, and what is missing from the file. Writing happens only on request. Assignments missing from your file are reported and not deleted.

Confirmation emails are sent by a separate button, with a list of names to tick. A faulty import can be repaired – a wrongly sent request cannot.

Who may do what: licence structure

The problem

Today the same truth lives in several tools. The process sits in the model. The status in Jira. The elaboration in Confluence. The responsibility in the org chart. Approvals in e-mails. And the AI in an assistant of its own that knows about none of it.

TAOM does not turn this into another data store – but a shared context from which every interface draws the view that suits it.

Process

What happens

BPMN, activities, phases and decisions.

Organisation

Who acts

Areas, roles, positions, people and deputies.

Delivery

How far along

Requirements, issues, tests, status.

Knowledge

Why this way

Chapters, specifications, business context.

What this changes day to day

Without a shared context With TAOM
The current state sits in four tools, and none of them is binding. The state lives on the process step. Everything else displays it.
A query goes to a distribution list and stays there. It goes to the named person – and escalates if nobody is there.
Whatever you add in the documentation is lost with the next export. White fields belong to people and stay.
The org chart is a slide from six months ago. It is part of the model and acts on approvals and escalations.
The AI proposes something, and nobody knows who answers for it. Every agent hangs at one position – with a human at the end of it.

A complete programme, not an extract

The org chart below is not a drawing. It comes out of the maintained project organisation – structure, people, roles and origin come from the same data that also drives escalation and approvals. Change a responsibility and the picture changes.

34 units 106 people 4 levels 35 held externally

Process Studio Viewer (BPMN v1.18.0) www.taom.ai

The coloured bar shows the group, the letter in the box the role: A R C I. On the right of the box stands the company, where someone is not internal.

All names and assignments in this depiction are invented. The structure follows a typical transformation programme – steering committee, programme lead, process and cross-functional streams – and draws on project experience, not from a real company.

Go deeper

Seven topics, one page each

To keep this page readable, only the essentials are here. If you want to go deeper, the details are where they belong.

RACI – who decides, who is consulted
The four roles, the difference between consulted and approving, internal against external.
Confirming roles instead of assigning them
Why an assignment is not yet responsibility – and what happens when a person is replaced.
Behind every node sits an object
Elaboration and quality per unit: tasks, systems, controls, evidence.
Where nobody is responsible
Gap analysis as an ongoing control – not as a filter.
One source, several target systems
Confluence, website, digital twin – never an outdated project org chart.
Seven views, one context
Process, organisation, responsibility, knowledge, delivery, AI, governance – and what connects them.
Escalation and AI agents
Who has to act when something changes – and how agents hang in the same chain.

Read on

How this fits together

Digital Twin
Why process, organisation, knowledge and delivery must be one model and not four tools.
Process Studio
Where the organisation is maintained – the same screen as in the customer area.
Working as a team
Several people on one model: who is working where, and who approves.
Integrations
Jira and Confluence as target systems – queries find the responsible person.
AI agents
Agents hang on the same structure – with a human at the end of the chain.
MGT · management
Organisation, decision and delivery management in the TAOM framework.

Part of Process Studio – from Webuser Basic

You maintain the organisation in the editor under “Project” or in your account. What you change in one place applies in the other.

Prices and packages
Open in my account